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What is
a Java Virtual Machine?
A Java Virtual Machine (JVM or VM) is the software that allows you to run Java applets or applications, such as
DigiChat, on your machine. Most newer browsers have a JVM built in to run applets, such as the DigiChat client.
In order to run Java applications, such as the DigiChat Server, Commander, or ChatMaster, you may need to install
a Java Virtual Machine yourself. See Question #3 for more information on Java Virtual Machines for various platforms.
Which web
browser(s) do you recommend for running the DigiChat Client applet?
For the best speed and compatibility with the Client applet, we recommend Netscape 4.0 or Internet Explorer 4.0
for Windows, and Internet Explorer 4.5 or later for Macintosh with MRJ 2.1 or later. You may use Netscape 4.0 for
Macintosh, though these browsers exhibit poor Java performance.
Does DigiChat
run under Microsoft Internet Explorer 3.0 for Windows?
Because of numerous bugs in the Java Virtual Machine for Microsoft Internet Explorer 3.0, we do not support running
DigiChat under Microsoft Internet Explorer 3.0. The problem does not occur with later version of Internet Explorer.
In addition, users may upgrade to the latest version of Microsoft Java
and still use IE 3.0.
Does DigiChat
run under America Online?
Yes. However, it may be necessary to access DigiChat from an external browser, such as Microsoft Internet Explorer
or Netscape Navigator/Communicator, rather than the built in AOL web browser. This is due to apparent bugs in AOL
4.0 and earlier which cause some Java applets , such as DigiChat, to redraw improperly. This bug appears to affect
Windows 95/NT and Macintosh, though Windows 98 appears to be unaffected.
We are investigating this issue further, and
will post more information as it becomes available.
Are private
messages written to the transcripts?
No. Private messages are kept private
and can only be viewed by the users who send the message and their intended recipients.
How can I
control the content of my chat sites?
DigiChat's ChatWatch™ feature allows
you to censor offensive language from your chat site. You may turn on ChatWatch for all sites on your server, or
activate it on a site-by-site basis.
ChatWatch allows you to replace offensive words
with either a more appropriate word, or with a string of asterisks (e.g., "***"). Which words are censored,
and how they are replaced, is configurable on both system-wide and site-by-site basis.
Please refer to the DigiChat documentation for details.
How can I
add DigiChat to my web site if I do not have my own server?
Ask your ISP if you may run DigiChat
on their server. Many ISPs who allow users to run CGIs will also allow user to run services such as DigiChat.
If your ISP will not allow you to run the DigiChat
Server, Digi-Net Technologies, the developer of DigiChat, provides DigiChat hosting services for a low monthly fee. These services do not require you to install any software
on your ISP's servers, and thus are available to anyone.
Why do sounds
not play on my system?
Windows 95/98/NT users running versions of Java prior
to 1.2 (including all current versions of Microsoft Java, Internet Explorer and Netscape Navigator/Communicator)
will not be able to hear sound, due to a bug in these earlier Java releases that caused Windows to crash after
repeated playing of sound. Therefore, we have disabled sound for Windows users not running JRE 1.2 or later. You
must upgrade to Sun's
JRE 1.2 to hear sound on Windows. Because
current browsers such as Netscape Navigator/Communicator and Internet Explorer do not use Sun's JRE, sound will
not be available to Windows users of the DigiChat Client applet until these companies update their browser software.
In addition, there is a bug in Netscape Communicator 4.5
for Macintosh that prevents it from playing sound from Java applets such as the DigiChat Client. We have notified
Netscape of this error, though at present, they have not addressed the problem.
Why doesn't
my text wrap or scroll in the text entry area of the DigiChat applet?
Older Java virtual machines may not
correctly wrap text. Our advice is to upgrade to a fully Java 1.1 compliant browser, such as Internet Explorer
4.0 or higher. If you see scroll bars in the text entry area of the DigiChat applet, you are not using a Java 1.1
compliant browser.
Why do scroll
bars appear incorrectly when running Mac OS 8.5?
This is due to a bug in the interaction
between Mac OS 8.5 and certain Java Virtual Machines, such as Macintosh Runtime for Java (MRJ) 2.0 or earlier,
and the Microsoft Internet Explorer VM. MRJ
2.1 fixes this problem.
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